Whether you pour drinks, wait tables, check IDs at the door or ring up beer and wine at the register, ServSafe Alcohol gives you the skills to handle tough alcohol situations with confidence, and a nationally recognized certificate to show for it.
The updated course and exam launch November 2nd. Some state-specific versions follow later.
ServSafe Alcohol comes in many state-specific versions. The version you need depends on the state where you work, so choosing your state is the most important step.
Open the ServSafe Alcohol page on ServSafe.com. The button below takes you straight there.
Choose the state where you serve or sell alcohol to see the ServSafe Alcohol course and exam approved there. If you work in more than one state, check each one.
Don't Skip This StepPick the online course and exam for your state and check out. Buying for yourself or a few coworkers? You can buy individual courses right on ServSafe.com.
Not sure which version you need? Ask your manager which alcohol training your workplace accepts, or check with your state's alcohol regulatory agency.
Need help with a course, certificate or refund? Contact Customer Care.
Training a whole team or several locations? Talk with a ServSafe representative about group pricing and options.
Digital IDs, delivery orders and THC-infused beverages are becoming more common. The revised course was rebuilt around real life scenarios that many servers and retail professionals may experience.
Step-by-step guidance for accepting and verifying mobile IDs, including QR code verification, and for following the rules in your state.
New videos show real situations at the checkout counter and the driver handoff, so you know what to do when an order leaves the building.
Learn the signs of intoxication from drugs, including changes in emotional state, motor control and reactions, as THC-infused beverages reach more menus.
"Alcohol and the Body" is now its own chapter, and every section is broken into bite-size modules that are easier to finish and remember.
Behind the Bar
Pour with confidence, spot the signs of intoxication early and refuse service without starting a scene.
In the Dining Room
Check IDs, pace guests and know when to bring in a manager, from the host stand to the last table.
At the Door
Verify physical and mobile IDs, spot fake ones and turn people away using calm, respectful language.
Running the Shift
Back up your team on tough calls and keep a record that every person serving that night was trained.
At the Register
Check IDs during quick sales, deny a sale to a visibly intoxicated customer and recognize purchases meant for minors.
Off-Premises Sales
Handle carry-out, to-go and delivery orders the right way, including third-party sales and the driver handoff.
Learn to spot guests and customers getting into trouble with alcohol, and get the confidence to step in and help.
Go to ServSafe.com, select your U.S. state and choose the ServSafe Alcohol course and exam approved where you work.