Serve Smarter. Serve Safer.
The updated ServSafe® Alcohol course and exam trains everyone who serves, sells or hands off alcohol to one standard, from the bar to the checkout counter to the delivery handoff.
Course and exam available this fall.
Request More Information Today
Tell us about your team and we'll send you additional info.
- A ServSafe representative can share a demo and answer your questions.
- Learn more about this updated training course and exam benefits, pricing and delivery method.
Need help with an individual course, certificate or refund? Contact Customer Care.
Alcohol service has changed. The course has too.
Digital IDs, delivery, THC-infused beverages and rising liquor liability claims have changed what your staff face on every shift. The revised course was rebuilt around them.
Mobile and digital IDs
Step-by-step guidance for accepting and verifying mobile IDs, including QR code verification, and for following the rules in your state.
Retail, delivery and to-go sales
Expanded coverage of off-premises and third-party sales, with new videos showing real situations at the checkout counter and the driver handoff.
Impairment from drugs
New content on signs of intoxication from drugs, including changes in emotional state, motor control and reactions, as THC-infused beverages reach more menus.
Shorter, focused lessons
"Alcohol and the Body" is now its own chapter, and every section is broken into bite-size modules that are easier to finish and remember.
One program for every point of sale
Restaurants and bars
Servers, bartenders and managers in the dining room and behind the bar.
Hotels, casinos and venues
Banquets, caterers, stadiums and event teams serving at volume.
Grocery, convenience and liquor stores
Cashiers, clerks and department managers checking IDs at the counter.
Delivery and to-go
Operators whose alcohol orders leave the building through their own staff or a third party.
Find your state's alcohol laws
Alcohol service rules differ from state to state. Pick yours to open the regulatory summary for your jurisdiction, then request more info from a ServSafe Rep.
Pick a state to start
Select any state, or Washington, D.C., to open the ServSafe® summary of its alcohol laws and regulations.
The state summaries linked here are provided for general informational purposes only and are not legal advice. Alcohol laws and regulations change often and vary by state, county and city, so a summary may not reflect the most recent requirements in your area. Confirm current requirements with your state or local alcohol regulatory agency and consult your own legal counsel before making compliance decisions. Acceptance of ServSafe Alcohol training varies by jurisdiction.
Why operators choose ServSafe Alcohol
Skills to spot guests getting into trouble with alcohol, and the confidence to step in and help.
How the course teaches
- Real-world scenarios
- Simulations of actual service challenges build problem-solving skills.
- Prevention first
- Strategies that head off problems without hurting the guest experience.
- Guest engagement
- Engaging early so staff can tell enjoyment from trouble.
- De-escalation
- Specific language for refusing service respectfully.
- Accepted in 42 states plus D.C., with state-specific versions where required.
- A dedicated regulatory department monitors federal and state law year-round.
- Built by instructional designers with almost 200 years of combined compliance-training experience.
- Recognized by major insurance carriers.
- Online in English and Spanish, with instructor-led classroom training in select states.
- A documented training record for every learner, so you can show the steps you took to prepare your staff.
- Backed by the National Restaurant Association, a nationally recognized name in foodservice training.
Already train with ServSafe Alcohol?
Your SKUs, pricing and portal access stay the same. Here's what changes on November 2nd.
Plan your rollout with us- Learners who purchased but haven't started get the updated course and exam automatically.
- Learners in progress keep their current course, and its exam stays available for three months after release.
- Two exam attempts are now included with each online course, so there are no separate retakes to buy. Pennsylvania and South Carolina allow one attempt.